Resume
Experience
Computer Repairs and System Framework of Dell Computers
Program, Network, and Security settings for deployment of clients computers
IT services over the phone and on site for clients
Daily Monitoring of Hardware Systems and Backup Transfers.
Add/Remove users for company e-mail
Cable Management
Apply network drives onto desktop
UPS and Power Supply Repairs/Replacement.
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2022- Current
IT Support Assistant
Advance Universal Tech
Chino, CA
Interviews, Orientation, Training, and Assessments for New Hires
Provide Plans and Execute Plans for new Promotions
Handle and Follow Up on Customer Complaints
Staffing/Scheduling Employees while Controlling Labor Costs
Maintenance and Repairs
Monthly P&L Review
2018 - 2021
Store Manager
Gyu-Kaku Japaneses BBQ
Rancho Cucamonga, CA
Education
2021 - 2024
DeVry University
Major: Computer Information Science -
Cyber Security
Bachelor's Degree Expected Graduation: April 2024
2012 - 2015
Cal Poly Pomona
Pomona, CA
Major: Hospitality Management
Professional skillset
Typing Speed: 65WPM
Build systems with the Internet of Things
Create Circuit Simulation on TinkerCad
Operate Remote Access Virtual Machines
Linux Ubuntu
Create a shell script
Set Path Variable
Add/Remove Users and Group
Set Users Permissions
Discover Host IP configuration
Python
Create Coding Flowchart
Download data from Database
Extract data into Excel
Manipulate data to Graphical Models
SQL Database
Create ERD Diagram
Create Tables
Assign P-Key and Foreign Key
Java Business Application
Design UML and Visio of Application
Creating GUI
Read and Write to File
Read and Write to Database
Teamwork & Collaboration
Leadership and Management
Achievements
Languages
English (native)
Mandarin Chinese (proficient in speaking)